RETURNS AND EXCHANGES

If you are not completely satisfied with your online purchase, you may return your merchandise within 30 days for exchange or refund. Return authorization is required. Please contact customer service by email onlinestore@vanartgallery.bc.ca

Please note: Sale merchandise and masks are final sale. Merchandise for refund or exchange must be in original condition unless received damaged or defective. Shipping and handling charges are not refundable.

An original receipt must be present at the time of return or exchange. Shipping fees are the responsibility of the shipper except in the case of damaged merchandise and will not be reimbursed for any items returned to the gallery for a refund or exchange without prior authorization. We do not accept C.O.D. deliveries.

Merchandise for return or replacement should be sent to:
Gallery Store
Merchandise Returns
750 Hornby Street
Vancouver BC 
V6Z 2H7