Privacy Policy

This website is owned by the Vancouver Art Gallery ("the Gallery”). The Gallery recognizes its obligation to customers, the community and to online visitors to adhere to the highest standards of decency, fairness and integrity in all operations.  As such, the Gallery has a Privacy Policy to address these concerns. 

The Gallery respects the privacy and personal information of its online visitors and recognizes that many website visitors are concerned about the information they provide.  The Gallery does not collect personally identifiable information from individuals through the website unless this information is provided voluntarily and knowingly; the Gallery does not require this information for visitors to obtain access. However, in order to take advantage of some of the offers and services online though the Gallery website, individuals may have to provide personal information, including demographic, geographic and contact details. 

With registration to receive services or make purchases available through this website, the Gallery will use this supplied information to forward the services/products requested. If you agree to be contacted by the Gallery through mail and/or email, the Gallery may contact you from time to time to:

  • send you information pertaining to the product(s) you purchased;
  • inform you of special promotional offers, special events or upcoming exhibitions; and
  • inquire about your satisfaction and needs with regards to the Gallery’s products, services etc.

    On all of the forms collecting contact information, you will be asked if you would like to receive updates from the Gallery. The Gallery will not use the information internally for other purposes and will not share it with anyone outside of the Gallery. We will not use your email address for any purpose other than responding to the message you have sent, unless we have your permission.

    The Gallery may use "cookie" technology to obtain non-personal information from its online visitors. Cookies are information files that your web browser places on your computer when you visit a website. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. The Gallery does not extract personal information in this process nor do we provide this information to third parties. Cookies allow us to customize your user interface to speed up the navigation process and to make the website experience more efficient. If your browser is configured to reject cookies, you may not be able to use some of the features of the Gallery website.

    The Gallery's website may contain links to other websites. We make every effort to only link to websites that share our high standards of decency, fairness, and integrity and strive to ensure that these links are acceptable, but the privacy and data collection practices on any linked website are entirely separate from the Gallery and are not covered by this Privacy Policy. Other websites may also link to the Gallery website without our knowledge or consent. The Gallery has no responsibility for the content, policies or actions of these websites.

    The Gallery has taken steps to make all information received from our online visitors as secure as possible against unauthorized access and use. Personal information provided by visitors is kept in the Gallery's secure database. However, please keep in mind that no data transmission over the Internet is 100% secure and any information disclosed online can potentially be collected and used by parties other than the intended recipient.

    Changes and Updates to the Privacy Policy
    The Gallery's website content and features may be updated, revised, modified and supplemented. The Gallery reserves the right to change the information, features, products, policies, promotions, disclosures, and disclaimers at any time. Any changes to this Privacy Policy will be posted on the Gallery website.  Please check back periodically to review the changes. The continued use of the Gallery website following the posting of changes to this Privacy Policy confirms your acceptance of these changes.